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Job Interview Tips
By
Kevin Donlin
Prepare
for the Interview
The
best way to ace your next job interview is to prepare for
it. This may sound obvious, but it's not. Too many applicants
walk into an interview without knowing as much as they should
about the industry, the company and its problems. Remember:
You are there to solve a problem. Otherwise, the company
wouldn't be hiring. Follow these steps:
1.
Know the company. Find out as much as you can about the
position, the company and its needs, so you can show how
your background meets those needs. Telephone the receptionist
and ask for copies of company brochures. Be friendly and
professional on the phone and when you go pick up those
brochures. (A receptionist who takes a liking to you can
be one of your most important allies in getting a job.)
Whenever possible, get a copy of the company's annual report.
Research the company at your local library and on the Internet.
2.
Know yourself. Mentally review the skills and character
traits you have that will help the company's bottom line.
Think in terms of the value you can add to the position
and the company.
3.
Know your job history. Mentally review your past achievements
and be prepared to describe your work experience in detail.
Gather letters of reference and samples of your work to
present to the interviewer as proof of your past accomplishments.
Practice describing your experience in terms of your responsibilities
and accomplishments at each job.
4.
Know the questions. You can almost bet on being asked: "Tell
me about yourself." Approach this from the employer's
point of view. Ask yourself, "If I were hiring someone
for this position, what would I want to know?" Then
answer those questions. And be ready for tough ones, too.
Think of the worst questions you could be asked about your
experience and abilities, then prepare positive responses.
5.
Prepare questions of your own. Employers are as interested
in your questions as they are in your answers. And they'll
react favorably if you ask intelligent questions about the
position, the company and the industry. (Examples: Where
does this position fit into the company as a whole? Is there
any problem on this job with waste/accuracy/meeting quotas,
etc.? What is the largest single problem facing your staff
now?)
6.
Get the big picture. Visualize the entire interview, from
start to finish. See yourself as performing with style and
confidence. How will the interview end? Will you get a job
offer or be called back for a second interview? How much
salary do you want? What kind of benefits? The research
you did in step 1 will give you an idea of what to expect.
Be ready for any eventuality.
Make
a Good First Impression
The
outcome of the interview will depend largely on the impression
you make during the first five minutes. To succeed, you
must project a professional, competent and enthusiastic
image. Your aim is to convince the interviewer that you
would be an asset to the company. Keep the following in
mind:
7.
Punctuality. Do whatever it takes to arrive a few minutes
early. If necessary, drive to the company the night before
and time yourself. Allow extra time for traffic, parking
and slow elevators.
8.
Dress. Your clothing should be appropriate for the position
you're seeking. Attire must fit well within the office and
be immaculate. If you don't know what the typical attire
at the company is, call and ask! Shoes should be polished;
pants/skirts and shirts pressed.
9.
Grooming. Clean hair and fingernails are essential. Hair
should be styled conservatively. Avoid excessive make-up,
jewelry or cologne.
10.
Handshake. A firm handshake is appropriate and projects
confidence. Make eye contact when you shake.
11.
Body language. Send the right message by standing straight,
moving confidently, and sitting slightly forward in your
chair.
Conduct
the Interview
Have
your own agenda and know where the interview should be heading.
This will give you confidence and help you move from one
area of questioning to the next. Remember: Most interviewers
are as uncomfortable as you are. They just want the position
to be filled as fast as possible. If you can put the interviewer
at ease by helping things move smoothly, you'll improve
your chances of being hired. Remember the following:
12.
Enthusiasm and eye contact. Show your enthusiasm by making
eye contact and keeping an interested expression. Nod and
gesture in moderation; excessive body movement can distract
and annoy the interviewer.
13.
Listening skills. Listen carefully and ask questions to
probe deeper into what the interviewer is telling you. Most
interviewers are delightfully surprised by a question such
as, "How could I help you solve the problem you've
just described?"
14.
Communication skills. Good grammar and articulate speech
are essential. If this is an area where you're weak, work
on it. Practice on your family, practice in front of a mirror,
record your voice, take classes -- do whatever it takes
to become a more effective communicator.
15.
Negative statements about previous jobs or employers. NEVER
make them. Instead, be diplomatic. No matter how bad your
last job or boss was, there's probably something good you
learned from the experience. Emphasize the positive -- with
a smile.
Follow
Through
This
is a crucial and often-overlooked final step in the interviewing
process. Remember: No home run or 350-yard golf shot was
ever hit without a proper follow-through.
16.
It's essential that you write a thank-you note to every
person you met at the company. Your most important letter(s)
should go to the interviewer(s). In your letter, be sure
to summarize your conversation and re-emphasize the skills
you would bring to the position. Thank them for their time
and ask if it's all right to call later in the week to see
how their search for a candidate is going. That candidate
may well be you!
-- Kevin Donlin is the author of "Resume and Cover
Letter Secrets Revealed," a do-it-yourself manual that
will help you find a job in 30 days ... or your money back.

How
to Ace a Telephone Job Interview
By
Kevin Donlin
A
job interview by telephone can be an exercise in frustration,
full of awkward silences. Or, it can be a chance to set
yourself apart from the competition. In either case, it's
all in how you prepare.
Here
are three tips to help you prepare for and ace your next
telephone interview:
Do
your homework. You can make a tremendous first impression
by researching your potential employer online or in your
local library. Your goal is twofold: know the company
and its products (so you can talk intelligently) and know
the company's problems and competitors (so you can offer
solutions).
Things
to look for on a corporate website include annual reports,
mission statements and service descriptions. And be
sure to check out the job postings, which can shed light
on a company's future direction.
You
should also use your research to devise two to three
solutions to problems your potential employer might
face. Examples: new technology from competitors, low-priced
imports, etc. Consider writing your solutions down and
e-mailing or faxing them to the employer before your
phone interview -- this will REALLY give you something
to talk about.
Show
your stuff. Since you won't be face to face with your
interviewers, it's important for you to prove you can
do the job during your conversation. Years ago, I did
a telephone interview for a position as a high school
German teacher and had to speak that language for 20 minutes.
(I'm now a resume writer, which tells you something about
my German ability.)
What
can you prove by phone? Try to anticipate the questions
you'll be asked that demonstrate you can do the job.
Then, prepare accordingly.
Mind
your mannerisms. When you talk on the phone, smile.
Believe it or not, smiling as you talk makes your voice
sound much more friendly and enthusiastic. For practice,
put on a big smile and go re-record the message on your
answering machine. Then listen to the difference.
Finally,
stay focused during your telephone interview. It's easy
to get distracted by happy chat or background noises.
There'll be plenty of time to discuss sports and weather
after you've been hired.
Best
of luck to you!
--
Kevin Donlin is the author of "Resume and Cover Letter
Secrets Revealed," a do-it-yourself manual that will
help you find a job in 30 days ... or your money back.

Job
Interview Tips From a Hiring Professional
By
Kevin Donlin, Guaranteed Resumes
You
already know enough to practice your answers to such commonly
asked interview questions as "Can you tell me about
yourself?" and "Why do you want this job?"
But
what's really going through the mind of that person sitting
across the table from you at the job interview? What are
those HR people thinking as you sweat out your answers to
their questions?
To
find out, I interviewed Ms. X, an HR Manager from a Twin
Cities-based marketing firm. She agreed to share some of
the things she looks for while interviewing candidates.
Now,
here's the transcript of my interview with Ms. X:
Kevin
Donlin: "What are some of the things you're listening
for as candidates talk with you during a job interview?"
Ms.
X: "First, I'm listening for self-awareness. Do they
have goals? Do they know what their goals are for one year,
five years and further down the road? I'm looking for team
players with good judgment, who will help my company out
over the long term. Because I don't want to have to fill
this position again in six months."
Kevin:
"So, candidates will help themselves by being self-aware
but not self-centered?"
Ms.
X: "Yes, that's a good balance. I'm also looking for
adaptability. How has the candidate handled change in the
past? Given the fact that the world of work is changing
so rapidly these days, I want flexible people who can adapt
to new systems and processes."
Kevin:
"Other important points?"
Ms.
X: "I think that, related to adaptability, it's important
to have a good learning ability. In any industry, you have
to stay current on new trends and technologies. What works
today won't work in five years ... maybe not even in five
months! Candidates should be able to master new skills and
information as quickly as possible. I look for this in resumes
and during the job interview.
"Overall,
I'm looking for candidates who are a good fit, not just
for the job description, but for the corporate culture here.
But I won't come right out and ask: 'Do you think you're
a good fit for us?' No. The whole interview gives me the
answer to that question -- everything the candidate has
said and they way they've acted."
So
there you have it. While every HR professional is different,
you should at least be aware of the fact that your attitude
and unspoken answers during a job interview can be just
as important as your answers to the more direct questions.
Best
of luck to you!
--
Kevin Donlin is the author of "Resume and Cover Letter
Secrets Revealed," a do-it-yourself manual that will
help you find a job in 30 days ... or your money back.

What's
Your Meta Message?
Your
job search could be in deep trouble ... and you may not
even know it.
All because you're sending a negative meta message.
A
what, you ask?
The
term "meta message" is a marketing concept referring
to the overall
impression you give when communicating with others. It's
the "vibe" that
extends beyond (meta) what you say (your message).
Here's
an example.
You're
sitting across from a prospective employer during a job
interview.
You say: "I'm really eager to be a part of your company,
Mr. Jones. My five
years of experience and training give me the tools to succeed
as a Sales Rep
for you." At first glance, that sounds like a convincing
message.
But
if you're saying this with spinach in your teeth and wearing
socks that
don't match, here's your META MESSAGE: "I'm not really
that eager to join
your company because I couldn't find time to brush my teeth
or dress
properly. If you let me anywhere near your clients, you'll
be making a big
mistake."
That's
just one example of how a botched meta message can ruin
an otherwise
favorable impression. To avoid this and keep your career
on track, it's
crucial that you carefully analyze all parts of your job
search campaign.
Here's
a list of areas to focus on, based on my experience helping
nearly
2,000 clients since 1996.
-
Resume. Make sure yours is concise, clear and convincing.
Use high-quality
stationery to present the best possible meta message here.
I recommend laser
printing your resume on ivory-colored paper.
-
E-mail address. The address you use on your resume must
look professional.
If your current handle is "iluvbeer@party-time.com,"
consider changing it to
"SMJohnson@hotmail.com," or something similar.
-
Answering machine. Make sure your outgoing message is brief
and to the
point. That means no laughing, loud music or dogs barking
in the background.
(I'm sure you've heard sillier things.)
-
Personal grooming. Comb your hair neatly every day, to prepare
for that
one day when it has to be perfect. Clean and press your
clothes, too. And
never eat spinach salad before a job interview ....
Your
meta message speaks volumes about you. Make sure yours says:
"Hire me.
You won't be sorry."
Best
of luck to you!
--
Kevin Donlin is the author of "Resume and Cover Letter
Secrets Revealed," a do-it-yourself manual that will
help you find a job in 30 days ... or your money back.

10
Steps to a Successful Interview
- Arrive
on time.
- Introduce
yourself in a courteous manner.
- Read
company materials while you wait.
- Have
a firm handshake.
- Listen.
- Use
body language to show interest.
- Smile,
nod, give nonverbal feedback to the interviewer.
- Ask
about the next step in the process.
- Thank
the interviewer.
- Write
a thank-you letter to anyone you have spoken to.

Appropriate
Attire Is a Must
The
clothing you wear to your interview should make you look
like you will fit in at your prospective employer. When
in doubt, err on the side of conservatism, suggest the experts.
Even if the company has a "business casual" dress
policy, you're better off dressing a bit on the stuffy side
than in taking a gamble only to find that your idea of casual
doesn't match that of your prospective employer.
For
Men
Traditional
business attire means a dark, conservative suit and a white,
long-sleeved (even in summer), pressed dress shirt.
Ties
should be silk and coordinate well with the suit. Avoid
flashy patterns on ties-the job interview isn't the time
to prove how much of an individualist you are.
If
you wear an earring (or several), remove it before the interview.
For
Women
Traditional
business attire is a conservative suit or dress-those thigh-high
skirt lengths alá Melrose Place won't cut it in the
real business world.
Avoid
wearing jewelry and makeup that are showy or distracting.
Forget
the excessively long fingernails-they, too, are distracting.
If you wear nail polish, make sure it's a subtle color and
neatly done.
For
Everyone
Avoid
wearing too much cologne or perfume.
Your
hair should be clean and well-groomed.
Shoes
should be polished and coordinate with your suit or dress.
An
interview isn't a beauty contest, but how you dress and
your overall appearance almost always get noticed by the
interviewer. Don't give the interviewer a chance to rule
you out because you didn't feel like ironing your shirt
or polishing your shoes. Dress in a business-like, professional
manner, and you'll be sure to fit in wherever you interview.

Art of Interviewing Well
When
Lisa Portis first lays eyes on a candidate for a job at
Enterprise Rent-A-Car, she makes sure that the person has
clean, neatly groomed hair and fingernails and is wearing
an unwrinkled, professional-looking suit and carefully polished,
unscuffed shoes. She does not look kindly on tattoos or
body piercings.
When
Christie Kallenbach chats for the first time with a candidate
for a job at Intel Corp., she intentionally overlooks attire
and immediately begins looking for a reason to hire the
person for one of the firms many technical positions.
Portis,
a regional recruiting supervisor at Enterprises Oak
Park, Illinois, offices, and Kallenbach, an Intel campus
recruiting manager based in Chandler, Arizona, both regularly
interview students who want to work for their firms. Both
seek candidates who will perform well on the job and fit
into their corporate culture. Both ask questions that focus
on how a candidate has behaved in the past to help them
predict his or her future performance. But its the
differences in their techniques that can sometimes confuse
students who are trying to figure out how to make the best
impression on interviewers and secure the best possible
position, pay, and benefits.
If
you dont dress seriously, we cant really take
you seriously, says Portis, who meets with students
from a variety of majors and hires them primarily for management
trainee positions that require strong customer-service skills
and high visibility. If you come in not dressed well,
youve taken away 50 percent of your chance to be hired.
Learn
how to convince employers youre right for the job.
Portis
says she follows a carefully structured 30-minute behavioral
interview format thats followed by most other Enterprise
recruiters as well.
Kallenbach
is much more laid-back about appearanceand about the
interview itself. But, like Portis, she uses behavioral
questions to identify the best people for the positions
she needs to fill. Its just that those positions are
differentshe needs to find engineering and computer
science majors who have strong technical skills and experience,
and who dont need to interact much with the public.
Getting
ready
How
can you know what your interviewer will be looking for?
How can you prepare to speak, act, and appear as professional
as possible in that brief and urgently important meeting?
Do
advance work, advises Eleanor Sanchez, associate dean
of career services at Columbia University. Learn everything
you can about a company.
Sanchez
says that means reading about the company, going to the
companys on-campus information session, and asking
as many questions as possible of any company employees or
interns you knowor who your friends or family know.
She adds that savvy researchers focus not only on a companys
statisticsits profit margin; products; and number
of divisions, locations, and employeesbut also on
its culture and values.
Make
sure you know what is expected of you in that interview
before you go in, Sanchez says. There is no
excuse for not knowing about a companys culture.
Once
youve done your homework, Sanchez says, youre
ready to start practicing.
Think
about the worst question you can face in an interviewthe
one you most dread, she says. Practice answering
that. Do role playing. You must be prepared for that question.
If you can answer it, the rest will be much easier.
Sanchez
says that once youve crossed that hurdle, you can
practice for the rest of the interview.
Be
prepared to articulate your strengths and skills and what
you can bring to the organization, she says. Even
if youre asked off-the-wall questions like What
is your favorite pet? or What is your favorite
color? be prepared to answer them in a way that focuses
on what you can do for the company.
Sanchez
says one good way to practice is by doing a mock interview
with a career counselor, family member, or friendor
in front of the mirror.
She
adds that its good to practice both answering and
asking questions.
Applicants
are finding that they can be much more assertive and honest
about their values than in the past, she says. Students
are feeling much more at liberty to say something like I
want to know about your policy on sweatshops, or,
Are you an environmentally concerned company?
But
remember, Sanchez warns, that questions like those must
be asked in a tactful, nonconfronta-tional way. And different
recruiters will react differently.

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